The University Ombuds office is a safe place where members of the University of Kansas community can seek informal, independent, confidential and impartial assistance in addressing conflicts, disputes, or complaints on an informal basis without fear of retaliation or judgment.  The University Ombuds office adheres to the International Ombudsman Association (IOA) Standards of Practice and Code of Ethics. (pdf)

The purpose of the Ombuds Office is to act as “an ear to the people” so every voice at The University of Kansas can be heard and receive impartial attention without fear of retaliation, loss of privacy, or judgment.

The Ombuds Office assists students, staff and faculty on the Lawrence and Edwards campuses.

Informal, Independent, Confidential, Neutral, "off-the-record" resource:
Conversations with the Ombuds Office do not serve as "notice" to the University.

How to Make an Appointment

Please phone or e-mail* ahead to schedule a confidential meeting at a time convenient for you. At this time we are not able to accommodate walk-ins.

*Email: The Ombuds Office will set up appointments via email; however, we will not consult over email. We discourage sending confidential information via e-mail.

We welcome questions and discussions about the Ombuds Office and our role.

What Does "Ombuds" Mean?

The original word "ombudsman" has Scandinavian origins, and was first used as a public office in Sweden. According to one scholar, the term refers to "a person who has an ear to the people." In American colleges and universities, the office is often referred to as an "agent for justice" within the complex institutional sysstems of higher education.

Principles of an Ombuds 


KU Today
One of 34 U.S. public institutions in the prestigious Association of American Universities
44 nationally ranked graduate programs.
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Top 50 nationwide for size of library collection.
—ALA
23rd nationwide for service to veterans —"Best for Vets," Military Times