Confidential: The University Ombuds Office is confidential. An Ombuds will not talk with anyone or do anything about an issue without the visitor’s permission. An exception to upholding confidentiality is if an Ombuds has reasonable concern about serious risk of imminent harm. The University Ombuds Office is an impartial, confidential resource for every person involved in the dispute and anyone can contact the Ombuds Office at any time as long as they are not involved in a formal process. The University Ombuds Office does not keep records on behalf of the university. An Ombuds will not receive documents from visitors nor keep “on file” any information given to the office.